Reviews

Based on 259 reviews
92%
(239)
4%
(11)
0%
(1)
1%
(3)
2%
(5)
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Natural Mineral Deodorant
john p. (Oakland, California)

Natural Mineral Deodorant

Great skincare products for sensitive skin

I have been using Heliotrope products for 4+ years now and like the fact that they contain natural ingredients and the products are available without scent. Customer service is excellent and shipping charges are very reasonable. They also have great gift sets. Keep up the good work, Heliotrope!

Thanks for writing! We're thrilled that you've been happy with your experiences with Heliotrope.

C
Nourishing Olive Oil Soaps
Cory P. (Essex Junction, Vermont)
New Cinnamon Soap!

I love this soap so much - it’s rich and creamy like all your soaps, but its smell reminds me of red hot candies and it makes me so happy!!

We're so glad you like our new soap! Thanks for your kind works - we appreciate your taking the time to write.

A
Japanese "Moku" Cotton Towels
Amy G. (Moorpark, California)
Fabulous bathroom towels!

So soft and lightweight. They dry quickly too and the color Persimmon is exactly what I was looking for. I also bought two washcloths as well, love them too!

Thanks for taking the time to let us know - we're so glad you're enjoying the bath linens.

j
Iris Hantverk Face Brush
jason s. (Winter Park, Florida)
Soft!

Seems to work well, soft. I used it wet and was effective but mostly using it dry.

Thanks for taking the time to write review, it'll be helpful for future customers.

C
BULK PURCHASING
Charlie P. (Oakland, California)
heliotrope has no peer

their products are superior, and they treat me like I matter. thank you heliotrope!

Thanks for taking the time to write your kind words. We appreciate you!

R
Aloe, Olive & Avocado Lotion
Ramona A. (South San Francisco, California)
First Time Buyer!

I purchased several Heliotrope items when there was an amazing sale. In addition to the Lavender and Sage hand and body lotion, I ordered the eye cream, fragrance free hand and cuticle therapy, and the citrus nutmeg massage candle (cute concept). To date, I have only used the hand and body lotion (love it) and the eye cream (I use it at night and pair it with a different eye serum in the morning). Heliotrope makes quality, small batch products. Since it is a Bay Area company, I am likely to continue to purchase different products in the future. One last comment - I really appreciate that there is no hype or celebrity endorsements attached to Heliotrope -- the products speak for themselves.

Thank you so much for taking the time to write. We're so happy you like our products, and look forward to your future visits!

T
Exfoliating Bath Bars
Trevor L. (San Jose, California)
My Favorite Soap!

Seriously, I haven’t used anything else since discovering the Rosemary Mint bar. Gentle exfoliation, great lather, and lovely scent — what’s not to like?! I even keep a bar in my travel bag so I always have it with me.

Thanks for writing! We're so glad you like the Bath Bar. Have you tried the new version with coffee grounds for exfoliating?

L
BULK PURCHASING
Lucas d.l.T. (Los Angeles, California)
Love the liquid soap

I highly recommend. Discovered Heliotrope randomly in SF when looking for a reasonably priced Aesop alternative. I quickly realized the product was local and had a great feel and smell. When we have guests over they love it too!

Well, we sure are glad you found us in SF! Thanks for your kind words, and we're thrilled that you & your friends love our hand soap (we do, too).

I received word of an amazing sale!

I'm so happy I received the email about their sale so I could stock up on some of my favorites.

Great! So glad you were able to take advantage of the promotion.

L
Aloe, Olive & Avocado Lotion
Linda (Minneapolis, Minnesota)

This lotion feels so nice. I like the unscented option.

We're so pleased you like it! Thanks for taking the time to write. If you feel like trying something new next time, you can custom blend it with whatever essential oils you like - for free - or just leave it fragrance free (like JP does).

B
Olive Leaf & Neroli Moisturizer
Bridget Q. (Rochester, New York)
Olive leaf and Neroli moisturizer

I love this lotion and have been using it for the last year! Highly recommend!

We're so thrilled you're loving our moisturizer - it's one of our favorites. Neroli is such a great essential oil, and the smell is gorgeous. Thanks for taking the time to write.

K
Jojoba & Panthenol Nourishing Conditioner
Kimberly C. (Alpine, California)
Delivers on the hydration!

My hair was in serious need of some hydration after a really dry winter. This conditioner was exactly what I needed, hydrating without being greasy or leaving any buildup. Great for the different hair types in my family. I purchased both Grapefruit Juniper and Rosemary Mint, both of them scented just the perfect amount and not too heavy. LOVE and I will be making a purchase for my refillery! Thank you.

We're so glad you love our conditioner! Don't forget, we sell everything in bulk, too - if you'd like to do your own refills at home :-)
Thanks for taking the time to write.

C
Frankincense & Rose Geranium Oil Serum
Christopher A. (Prescott, Arizona)
5 or so days in.

I love this. Put it on my face before bed. Smells great and I wake up feeling soft!

Thanks for taking the time to write - glad you're loving the serum!

A
Moisturizing Coconut Oil & Goat's Milk Soaps
Anonymous (Hayward, California)
Black Cardamom Fig Soap

-Back Cardamom Fig Soap

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Jojoba & Avocado Body Balm
Rebecca H. (Berkeley, California)
Love it!

The Jojoba & Avocado Body Balm is awesome - very moisturizing and a great texture, with really nice scents that are light enough not to be overpowering.

Highly recommend Heliotrope for all your skin and bath product needs!

We're thrilled that you like the body balm - we love it, too! Thanks for taking the time to write.

J
Iris Hantwerk Hair Brushes
Jeanna M. (Richmond, California)
Brush is extremely poor quality/defective

This product didn't even last a week. Many bristles are already damaged & missing

Jeanna

I wonder why you didn't contact us to refund or replace your broken hair brush, rather than write a negative review? We would've happily made things right if you'd given us a chance.

We've been selling brushes from Iris Hantverk for many years, and have had no problems whatsoever. If you let us know, we would've stood by our products & done the right thing.

If you'd like to reply to this email with a picture of the brush, then we can see what we can do to help.

All the best,
Jonathan

M
French Wooden Bath Brushes
Meghan W. (Los Angeles, California)
Perfection

Love my new back brush, it's perfect in every way. Plus, shipping was fast and I live in Hawaii!

We're so glad you like your purchase! Thanks for your kind words.

A
X Kaoru Sanchez Lavender Sachets
Anonymous (Hazleton, Pennsylvania)
Beautiful sachet!

Lovely scented sachet. Beautiful fabric. The customer service was fantastic and I really appreciated it. It seems rare these days. Thank you!

You're so welcome! We're thrilled you were happy with your order.

S
Green Tea & Charcoal Balancing Cleanser
Shannon S. (Houston, Texas)
Consistently fabulous!

I appreciate how the products leave my skin feeling clean & moisturized. The scents are very pleasant, not overbearing and stinky. My husband and I are repeat customers.

We're so pleased that you're happy with our products. Thanks for taking the time to write!

C
X Marula & Amino Deep Conditioning Hair Mask
Casey L. (Oakland, California)
First time using a hair mask that goes on dry hair, love it

Coming back to review again -- I used to be suspicious of pre-poo masks that go on dry, dirty hair (like doesn't it just wash off when you shampoo??) so initially used this product as a deep conditioner after shampooing. But recently I tried actually following the directions and omg?? I love it -- shampoo doesn't dry my hair out as much and the ends of my hair stay moisturized between washes

Wonderful! We're so glad you like it. Thanks for taking the time to write.

a
Lavender Soothing Shave Soap
andrew p. (Hilton Head Island, South Carolina)
treat for your face

so rich and luxurious, with a bowl and brush, it makes for a very satisfying experience indeed.

We're so glad that you're loving this, and we appreciate the time you took to write.

looks pretty and sturdy but very small. better for travel.

A
Jojoba & Panthenol Nourishing Conditioner
Adelle B. (San Antonio, Texas)
LOVELOVELOVE these products!

I love everything Heliotrope. Clean, environmentally sensitive, and yummy on the skin and scalp. Highly recommend!

Thanks for taking the time to write! We're so glad you love our products - we love you, too!

Love Heliotrope!

Thanks so much - we love you, too!