Shipping policy

We do our best to ship orders out within 3-5 business days of receipt. If that proves to be impossible, due to out-of-stock inventory or some extraordinary circumstance, we'll alert you, via the email or phone # you provided at checkout.

We ship throughout the world. For domestic US orders, we mostly use US Postal Service - either Priority Mail or First Class - for a flat fee of $7.50 for all orders up to $59.99, and shipping is FREE for all orders $60.00 and over.

For expedited shipping, we use UPS 2-day service for a flat fee of $30, but please note we only fulfill orders Mon-Fri, so a rush order placed on Friday will go out on Monday.

For orders shipping to Canada, we have a flat fee of $25.00. For all other international orders, we have a flat fee of $50.00.

If you have any questions or concerns, please email us at mail@heliotropesf.com or call us at 510.338.7709 (Pacific Time).